Privacy Policy

At Al-Takamul OmarTech Engineering (ATOE), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Account Information: Username, email address, and password when you register
• Profile Information: Profile picture, bio, and other profile details
• Contact Information: Name, email address, phone number, and company details
• Project Information: Details about your project requirements and specifications
• Communication Data: Messages, inquiries, and feedback you send us
• Blog Comments: Comments and interactions on our blog posts

1.2 OAuth Information

When you authenticate using Google OAuth, we collect:

• Your Google account ID
• Email address
• Profile name
• Profile picture (if available)

We only request the minimum permissions necessary to provide our services.

1.3 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent, links clicked
• IP Address: Your Internet Protocol address
• Cookies: Session data and preferences
• Analytics Data: Via Google Analytics 4 for website performance analysis

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide and maintain our engineering services
• Account Management: To create and manage your user account
• Communication: To respond to inquiries, send project updates, and provide customer support
• Project Management: To process quotes, manage projects, and deliver services
• Website Improvement: To analyze usage patterns and improve our website
• Security: To protect against fraud, unauthorized access, and security threats
• Legal Compliance: To comply with legal obligations and enforce our terms
• Marketing: To send newsletters and promotional materials (with your consent)

3. Data Storage and Security

3.1 Data Storage

Your data is stored securely using:

• Database: MongoDB with encrypted connections
• Cloud Storage: Cloudinary for media files (images, documents)
• Session Storage: Secure session management with MongoDB store

3.2 Security Measures

We implement appropriate security measures including:

• Password hashing using industry-standard algorithms
• HTTPS encryption for data transmission
• Secure session management
• Regular security audits and updates
• Access controls and authentication requirements

3.3 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: With trusted third-party service providers (Google Analytics, Cloudinary, MongoDB) who assist in operating our website
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information
• Project Collaboration: With team members and contractors working on your project (with your consent)

5. Cookies and Tracking Technologies

5.1 Cookies We Use

We use cookies and similar tracking technologies for:

• Essential Cookies: Required for website functionality and user authentication
• Analytics Cookies: Google Analytics 4 to understand website usage
• Preference Cookies: To remember your settings (theme, language)
• Session Cookies: To maintain your login session

5.2 Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

6. Third-Party Services

Our website uses the following third-party services:

• Google Analytics 4: For website analytics (Google Privacy Policy)
• Google OAuth: For authentication (Google Privacy Policy)
• Cloudinary: For media storage (Cloudinary Privacy Policy)
• MongoDB Atlas: For database services (MongoDB Privacy Policy)

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at altakamulomartech@gmail.com.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Email Communications

We may send you emails regarding:

• Account verification and password resets
• Project updates and communications
• Service announcements
• Newsletters (with your consent)

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending an email notification for significant changes

Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to mitigate the breach and protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Al-Takamul OmarTech Engineering
Email: altakamulomartech@gmail.com
Website: www.alomartech.com